How to Address Common Board Members Communications Pitfalls
by manager
Communication is a must for any business, regardless of whether it’s with the CEO, board chairman or fellow board members. There are a few common pitfalls when it comes board member communications, which can cause frustration, miscommunication, and ultimately a loss of trust.
Board members often complain about lack of information, or are misled and not feeling valued. This can cause a lot of damage to relationships and diminish the capacity for a board to make sound decisions.
Communication with board members can be done in many different ways. To facilitate communication between board meetings, a board portal as well as instant messaging, video conferencing as well as email are an excellent option. This will mean less time to be spent on administrative tasks and more time to top article be devoted to strategic discussions.
In addition, it’s essential to be aware of each board member’s preferred style of communication. For instance, some prefer to read, while others prefer to read emails or phone calls. This will allow you to adapt your approach to various board members, making sure that they are getting the most relevant information and have their needs satisfied.
It is also important to keep in touch with board members in a proactive manner and evaluate the urgency of each matter and determining the right timeframe. For instance If an issue is raised that’s not on the agenda at the next board meeting, it might be better to postpone discussion until a future date.
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